E-Government is the electronic interaction between a government and its citizens, employees, businesses and departments. It can be used by government departments at any level including central and local governments.
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The main advantage of e-government is that it can improve the availability and accessibility of information. Government documents can be viewed from anywhere in the world and at any time you like. Governments can give information about the services they provide and what they are planning to do in the future.
They can also provide services online to improve their efficiency. www.direct.gov.uk gives a list of services and links to them. For example, people can pay their car tax online and find out about student finance. According to Computer World UK, the UK Government is planning on providing access to their services through facebook accounts. Businesses can follow the link to www.businesslink.gov.uk which provides information and links to business services.
Local councils such as Kent provide information on their websites about services such as libraries and education. You can renew books online and I applied for sixth form online.
Providing services online requires fewer staff and reduces the cost of providing these services as well as making it easier for people to use them.
A disadvantage of e-government is that some people, such as the elderly, find it difficult to use online services. Some people prefer to do them in person. There are also people that are unable to use a computer or don't have access to the internet. The government needs to make sure that these services can still be provided in other ways.
Some people are worried about putting personal information online because they worry about the security of their data.
It would be better if governments provided online services that are suitable for elderly people to use and they would find easy.
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